If you need to re-route business calls to another department, you need to let customers know that their call is still live while they’re placed on hold. If you leave them in silence, they may think they’ve been cut off and simply hang up.
That’s where hold music comes in. But how can you find the perfect music for your business, and do you need a licence? Let’s take a look.
Have you ever taken a conference call while commuting? How about when out shopping? Or lying in bed? If so, you’re not alone, as a recent study from career website eFinancialCareers found that over half of us (54%) don’t pay full attention when on a conference call.
Italy is Europe’s second largest manufacturer, behind Germany, and the latest figures show it has a Gross Domestic Product (GDP) of around £15 billion.
And the good news for UK businesses is the country has a long-standing and solid trade relationship with the UK, and the main exports of goods by value from the UK to Italy are:
If you’re thinking of exporting to Italy, here’s everything you need to know…
Telecom 360 – the parent company of ConferenceCall.co.uk – has its sights set on becoming Europe’s number one conference call provider following a high profile acquisition.